Refund Policy
If you are not satisfied with your purchase, we are here to help.
1. Refund Policy
At WebStark Tools (https://webstarktools.vercel.app/refund), operated by Edgar D. Herren, Lischenweg 43, 2503 Biel/Bienne, Switzerland, we want to make sure you are happy with our service. If you are not satisfied with your subscription, you may request a refund within 14 days of your initial purchase or renewal.
2. Eligibility for Refund
To be eligible for a refund, you must meet the following criteria:
- You must submit your refund request within 14 days of the transaction date.
- Your account must be in good standing.
3. How to Request a Refund
To request a refund, please send an email to our support team at e.d.herren@protonmail.ch. In your email, please provide:
- Your account email address.
- The reason you are requesting a refund (this helps us improve our service).
- Any relevant transaction information or receipts.
4. Processing Refunds
Once we receive your request, we will review it and notify you of the status of your refund. If approved, the refund will be processed back to your original payment method. Please note that it may take some time (5-10 business days) for the refund to appear on your bank statement, depending on your financial institution or payment provider (e.g., Paddle).
5. Contact Us
If you have any questions about our Refund Policy, please contact us at e.d.herren@protonmail.ch.